Frequently asked questions about applying for housing
We compiled the most commonly asked questions about applying for housing and answers to them. If you cannot find what you are looking for, you can send us your question using the form at the bottom of the page.
What do you need to know more about?
Start by filling out a housing application. Once you have submitted your application, simply wait. We will contact you if we are able to offer you an apartment. All applicants are treated equally in the tenant selection process, and contacting our customer service will not speed up the process of being offered a home.
Your housing application remains valid for three months. If you wish to supplement or edit the information on your housing application, for example details on income, family situation or desired housing type, please use the dedicated electronic form. Below, you will find a link to the form that enables you to extend the validity of your application or edit your information.
Do not submit an entirely new application; you can only have one valid application at a time. Sending many applications may delay the processing of your application.
During the process, the processors will check the applicant’s credit history, population register data and recent residential history. We will take contact by SMS or email if we can offer an apartment for you. Each apartment is offered and presented to only one applicant at a time. If there are no suitable apartments available, the application will remain pending for upcoming vacancies.
Your housing application remains valid for three months. If you have not found suitable housing after this time, remember to renew your application following the instructions above.
You will receive a confirmation email once your application has been successfully submitted.
You do not need to include any documents with your application. Attachments will be requested if you are offered an apartment. For more information, see the section Attachments to the Housing Application.
There is no need to contact us after submitting your application. Apartments are offered daily as they become available.
Unfortunately, in that case your friend cannot receive an apartment from us. We must always be able to verify and identify all parties to the lease agreement.
We will tell you the due date of the rent deposit when you confirm the apartment offer. The deposit will be refunded to you once your lease has ended.
The page below lists the attachments needed for a housing application.
Start by filling out a housing application. Please make sure that you complete the application carefully. Once you have submitted your application, simply wait. We will contact you if we are able to offer you an apartment. All applicants are treated equally in the tenant selection process, and contacting our customer service will not speed up the process of being offered a home.
The lease agreement is signed electronically. Signing the lease agreement electronically requires identification with online banking credentials. Please submit all requested attachments in advance.
If you sign the lease agreement in person at the TVT Asunnot office, please remember to bring all requested attachments and photo identitification with you.
You should notify TVT about your boyfriend moving in, as you should about any changes to the number of tenants in your household. You can submit the notification on your tenant pages. Additionally, your boyfriend should submit a change of address notification to the Digital and Population Data Services Agency. You can submit the notification one month prior to the moving date at the earliest and one week after the move at the latest. The easiest way to submit the notification of move is to use the online form:
Expired rent arrears do not directly prevent you from getting a rental apartment from TVT Asunnot. Continued accumulation of debt may, however, be an obstacle. TVT Asunnot will consider the full picture when deciding on granting housing. Both the need for housing and the applicant’s current income level affect the decision. Credit history will be checked for all applicants. We require that the applicant is capable of fulfilling their contractual obligations.